Legal documents
You entrust us with your club’s schedule and your customers’ data — you have the right to know exactly on what terms. All documents in one place, each with the version number your consents refer to.
MyClass Terms of Service
The overarching agreement between your club and MyClass: scope of service, payments, liability, termination.
Read →Privacy Policy
What data we collect about you as a MyClass customer (account, invoices, contact) and how we protect it.
Read →Data Processing Agreement
The GDPR agreement: how we process your customers’ data — parents, participants — on your behalf and on your instructions.
Read →Sub-processors
Hosting, e-mail delivery, payments — to whom, why and where we pass data while providing the service.
Read →Cookie Policy
Which cookies we use on the website and in the panel, what for, and how to manage them.
Read →Acceptable Use Policy
What you may not do in MyClass: spam, unlawful content, attempts to bypass security.
Read →Service Availability
Uptime commitments, maintenance windows, how we communicate outages and planned downtime.
Read →Security & Responsible Disclosure
How we protect data (a separate database per club, encryption, backups) and how to responsibly report a vulnerability.
Read →Frequently asked questions
Who is the contracting party and who issues invoices?
The MyClass operator named in the Terms of Service. VAT invoices are issued to the company details provided at sign-up and sent to the separate invoice e-mail you specify there.
Is MyClass the controller of my customers’ data?
No. Your club is the controller of parents’ and participants’ data. MyClass processes it solely on your behalf, as a processor, under the Data Processing Agreement accepted at sign-up. For the club’s own data (account, invoices) MyClass is the controller.
Where is the data stored?
On servers within the European Union. The full list of providers and locations is in the Sub-processors document — we give advance notice of any change.
Is my club’s data separated from other clubs?
Yes, physically. Each club has its own separate database — not a shared table with a “customer” column. Data leaking between clubs is ruled out at the architecture level, not only by permissions.
What happens to the data when the contract ends?
You can export your club’s data, and after the period defined in the Data Processing Agreement the club’s database is permanently deleted together with its backups.
Which version of the documents did I agree to?
Every consent is recorded with the document version, date, e-mail address and IP address. The version number is shown on every document. We notify the club administrator by e-mail before any change to the terms, privacy policy or data processing agreement takes effect.